Who this comparison is for
Capsule suits small teams starting with a free plan, while Pipedrive is built around a deal pipeline. This comparison uses the plan prices, limits and features shown on each vendor's own pricing page. Anything we could not confirm is marked as not verified.
Quick comparison
| Detail | Capsule CRM | Pipedrive |
|---|---|---|
| Aimed at | Freelancers and small businesses | Sales and deal management |
| Entry price | From $18 / user / month | From $24 / seat / month |
| Free plan | Yes | No |
| Plans listed | 5 | 4 |
Pricing comparison
Capsule CRM
| Plan | Price | Billing | Limits stated |
|---|---|---|---|
| Free | Free | No credit card shown as required | Maximum 2 users; 250 contacts; 5 custom fields; 1 sales pipeline |
| Starter | $18 / user / month | Billed annually; 14-day free trial, no card required | 30,000 contacts |
| Growth | $36 / user / month | Billed annually; 14-day free trial, no card required | 60,000 contacts |
| Advanced | $54 / user / month | Billed annually; 14-day free trial, no card required | 120,000 contacts; 50 project boards; 50 sales pipelines |
| Ultimate | No price shown | No price shown; trial and contact sales | Described for 5+ users |
Source: Capsule CRM pricing page, checked 2026-10-10.
Pipedrive
| Plan | Price | Billing | Limits stated |
|---|---|---|---|
| Lite | $24 / seat / month | Per seat per month, billed monthly; 14-day free trial, no credit card required | Leads and deals: 2,500 x seats (up to 300,000); 30 custom fields per company; 15 reports per seat |
| Growth | $49 / seat / month | Per seat per month, billed monthly; 14-day free trial, no credit card required | Leads and deals: 5,000 x seats (up to 300,000); 100 custom fields per company; 50 reports per seat |
| Premium | $79 / seat / month | Per seat per month, billed monthly; 14-day free trial, no credit card required | Leads and deals: 15,000 x seats (up to 300,000); 300 custom fields per company; 250 reports per seat |
| Ultimate | $99 / seat / month | Per seat per month, billed monthly; 14-day free trial, no credit card required | Leads and deals: 20,000 x seats (up to 300,000); 500 custom fields per company; 500 reports per seat |
Source: Pipedrive pricing page, checked 2026-10-10.
Features comparison
| Feature | Capsule CRM | Pipedrive |
|---|---|---|
| Contact management | Yes Contact limits by plan: 250, 30,000, 60,000, 120,000. | Yes An unlimited database of people and organizations with history, linked deals and activities is listed. |
| Deals and pipelines | Yes 1 pipeline on Free; multiple pipelines from Growth; 50 on Advanced. | Yes Unlimited, customizable pipelines in kanban view are listed. |
| Tasks and follow-ups | Yes Custom task categories are listed on Free. | Yes Calendar view, activity management and reminder alerts are listed. |
| Automation | Yes Workflow automations are listed from Growth. | Yes Automations and nurturing sequences are listed from the Growth plan. |
| Email integration | Yes Gmail or Outlook connection on Free; email sync from Growth. | Yes Full two-way email sync with open and click tracking is listed from the Growth plan. |
| Reporting | Yes Basic reporting from Starter; advanced sales reporting and dashboards from Growth. | Yes Deal, activity and forecast reports and dashboards are listed; forecast reports from Growth. |
| Mobile app or access | Not verified | Yes Native Android and iOS apps are listed. |
| Integrations | Yes Premium integrations are listed from Starter (for example Xero and Zendesk). | Yes A marketplace with 500+ integrations, including Zapier, Zoom and Lemlist, is listed. |
| Free plan | Yes A free plan is listed, limited to 2 users and 250 contacts. | No Four paid plans, each with a 14-day free trial; no free plan is listed. |
“Not verified” means we have not confirmed this on the vendor's pages, not that the feature is missing.
Best for
Capsule CRM
- People who want a free plan to start with, listed for up to 2 users and 250 contacts.
- Teams that want to step up through tiers as needs grow.
Pipedrive
- Teams that want a CRM centered on deals and customizable pipelines.
- Teams that want automations, email sync and 500+ integrations.
Pros and cons
Capsule CRM
- Pro: A free plan is listed (2 users, 250 contacts, 1 sales pipeline).
- Pro: Contact limits are stated for every plan from Free to Advanced.
- Pro: Workflow automations, email sync and multiple pipelines are listed from Growth.
- Con: The free plan is limited to 250 contacts and one pipeline.
- Con: Prices are for annual billing.
- Con: Several features that small teams often want start at the Growth plan.
Pipedrive
- Pro: Unlimited, customizable pipelines in kanban view are listed.
- Pro: Automations, nurturing sequences and full email sync are listed from the Growth plan.
- Pro: Native Android and iOS apps and a marketplace with 500+ integrations are listed.
- Con: No free plan is listed; each plan has a 14-day free trial.
- Con: The prices on the page are per seat per month billed monthly.
- Con: Some tools, such as LeadBooster and Smart Docs, are paid add-ons on the lower plans.
Final comparison
Capsule is the one that lists a free plan, which makes it the lower-risk place to start. Pipedrive has no free plan but a 14-day trial and a pipeline-first design. Try each with a sample of your real contacts and deals.
Common questions
Is there a free plan?
Capsule lists a free plan limited to 2 users and 250 contacts. Pipedrive lists four paid plans with a 14-day free trial.
Which is cheaper?
Capsule's lowest paid plan is $18 per user per month on annual billing and it also has a free plan; Pipedrive's lowest is $24 per seat per month billed monthly. The plans differ in features.
Check the vendors yourself
Capsule CRM website Pipedrive website
Estimate your own costs with the CRM Total Cost Calculator, and see What Is CRM? if you are new to this.