Who this comparison is for
Capsule and Less Annoying CRM are both aimed at small businesses and independent professionals who want a straightforward CRM. This comparison uses the plan prices, limits and features shown on each vendor's own pricing page, and marks anything we could not confirm as not verified.
Quick comparison
| Detail | Capsule CRM | Less Annoying CRM |
|---|---|---|
| Aimed at | Freelancers and small businesses | Small teams that want simplicity |
| Entry price | From $18 / user / month | From $15 / user / month |
| Free plan | Yes | No |
| Plans listed | 5 | 1 |
Pricing comparison
Capsule CRM
| Plan | Price | Billing | Limits stated |
|---|---|---|---|
| Free | Free | No credit card shown as required | Maximum 2 users; 250 contacts; 5 custom fields; 1 sales pipeline |
| Starter | $18 / user / month | Billed annually; 14-day free trial, no card required | 30,000 contacts |
| Growth | $36 / user / month | Billed annually; 14-day free trial, no card required | 60,000 contacts |
| Advanced | $54 / user / month | Billed annually; 14-day free trial, no card required | 120,000 contacts; 50 project boards; 50 sales pipelines |
| Ultimate | No price shown | No price shown; trial and contact sales | Described for 5+ users |
Source: Capsule CRM pricing page, checked 2026-10-10.
Less Annoying CRM
| Plan | Price | Billing | Limits stated |
|---|---|---|---|
| Everything included | $15 / user / month | Plus applicable tax; billing period not stated on the page | No contact limit enforced; page suggests staying below 50,000 total contacts and companies. 25GB file storage per user. |
Source: Less Annoying CRM pricing page, checked 2026-10-10.
Features comparison
| Feature | Capsule CRM | Less Annoying CRM |
|---|---|---|
| Contact management | Yes Contact limits by plan: 250, 30,000, 60,000, 120,000. | Yes Unlimited contacts and companies; the page suggests staying below 50,000 in total. |
| Deals and pipelines | Yes 1 pipeline on Free; multiple pipelines from Growth; 50 on Advanced. | Yes Unlimited pipelines. |
| Tasks and follow-ups | Yes Custom task categories are listed on Free. | Yes Task management is included. |
| Automation | Yes Workflow automations are listed from Growth. | Not verified |
| Email integration | Yes Gmail or Outlook connection on Free; email sync from Growth. | Partly Email logging is listed; other email features are not described on the pricing page. |
| Reporting | Yes Basic reporting from Starter; advanced sales reporting and dashboards from Growth. | Not verified |
| Mobile app or access | Not verified | Yes Mobile access is listed. |
| Integrations | Yes Premium integrations are listed from Starter (for example Xero and Zendesk). | Not verified |
| Free plan | Yes A free plan is listed, limited to 2 users and 250 contacts. | No One paid plan with a 30-day free trial; no free plan is listed. |
“Not verified” means we have not confirmed this on the vendor's pages, not that the feature is missing.
Best for
Capsule CRM
- People who want a free plan to start with, listed for up to 2 users and 250 contacts.
- Teams that want to step up through tiers as needs grow, with automation and more pipelines on higher plans.
Less Annoying CRM
- Teams that prefer one price with no tiers or features locked behind upgrades.
- People who want unlimited pipelines and custom fields without changing plan.
Pros and cons
Capsule CRM
- Pro: A free plan is listed (2 users, 250 contacts, 1 sales pipeline).
- Pro: Contact limits are stated for every plan from Free to Advanced.
- Pro: Workflow automations, email sync and multiple pipelines are listed from Growth.
- Con: Several features that small teams often want, such as workflow automations and multiple pipelines, start at the Growth plan.
- Con: Prices are for annual billing.
- Con: More plans to choose between.
Less Annoying CRM
- Pro: One simple price, with all features included.
- Pro: Unlimited contacts and pipelines are listed, with a suggested ceiling of about 50,000 contacts and companies.
- Pro: A 30-day free trial with no credit card is described.
- Con: No free plan is listed.
- Con: The pricing page says little about automation, reporting and integrations, so those are not verified here.
Final comparison
If you want to start at no cost, Capsule is the one that lists a free plan. If you would rather pay one price and not think about tiers, Less Annoying CRM describes exactly that. Both change their plans over time, so check each pricing page and test with your own contacts during a trial.
Common questions
Is there a free plan?
Capsule lists a free plan limited to 2 users and 250 contacts. Less Annoying CRM lists one paid plan with a 30-day free trial and no free plan.
Which is cheaper?
Less Annoying CRM's single plan is $15 per user per month, below Capsule's lowest paid plan at $18 per user per month on annual billing. Capsule also offers a free plan within its limits.
Check the vendors yourself
Capsule CRM website Less Annoying CRM website
Estimate your own costs with the CRM Total Cost Calculator, and see What Is CRM? if you are new to this.